Terms of Service

Last updated 1 September 2026.

These terms govern a merchant's use of Perklet, a digital loyalty platform for independent businesses. By creating a Perklet account you agree to them. This is written in plain language; please read it in full.

Who we are

Perklet is operated by CACHE22 LTD (company no. 17419941). You can reach us any time at support@perklet.co.uk.

The service

Perklet lets a business run a stamp-based rewards programme. Customers join by scanning a QR code and present a universal Perklet code that staff scan to award stamps and redeem rewards. You are responsible for honouring the rewards you configure and for how your staff use the scanner.

Eligibility & your account

You must be at least 18 and authorised to act for the business you register. Keep your account secure; you are responsible for activity under it and for your team's use of the scanner. A subscription covers the business, not each staff member — invited staff sign in with their own accounts.

Subscription & billing

Perklet costs £19/month per rewards programme, billed through Stripe. Your programme is live only while your subscription is active. You can cancel at any time from your dashboard billing portal; cancellation stops future billing and takes effect at the end of the current period. We offer a 30-day money-back guarantee on your first payment — email support@perklet.co.uk within 30 days of your first charge for a full refund. If a payment fails, your programme continues for a short grace period before new stamps and redemptions are paused; your data is never deleted and resumes when payment is restored.

Your data & your customers

You may only use Perklet for your own business and may not access another business's data. Loyalty history is an append-only record; corrections are made by reversing entries, not deleting them. In respect of your customers' personal data, you and Perklet each act as independent controllers for our own purposes; you are responsible for dealing fairly with your customers and honouring their rights. Our handling of personal data is described in our Privacy Policy.

For customers

If you join a programme as a customer, stamps and rewards have no cash value, are non-transferable, and are provided by the business — not byPerklet. The business sets and honours its own rewards and may change or end its programme. Perklet simply provides the platform that records your stamps.

Acceptable use

Don't misuse the service, attempt to award stamps you aren't entitled to, reverse-engineer or disrupt it, or interfere with other businesses or customers. We may suspend accounts that abuse the service.

Intellectual property

Perklet, its software, and its branding remain our property. You keep ownership of your business content (your name, logo, and programme details) and grant us the licence needed to display and operate your programme.

Availability & liability

Perklet is provided “as is” during early access. We work hard to keep it reliable but don't guarantee uninterrupted service. To the extent permitted by law, our total liability to you is limited to the fees you've paid us in the 12 months before the claim, and we are not liable for indirect or consequential losses. Nothing in these terms limits liability that cannot be limited by law.

Suspension & termination

You can close your account at any time. We may suspend or end access if these terms are breached or a subscription lapses. On termination your programme goes offline; we handle any remaining personal data as set out in our Privacy Policy.

Changes to these terms

We may update these terms as the product evolves. Material changes will be posted here with a revised “last updated” date; continued use after a change means you accept it.

Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute.

Contact

Questions about these terms? Email support@perklet.co.uk.